Do we change the way we currently send invoices?
How do I submit invoice information?
Do I submit invoice information at the same time that I send the invoice to my client?
How are the invoices verified?
In a non-recourse transaction, what happens if the customer doesn't pay?
What happens if the customer doesn't pay?
What is Aquent Financial Services?
You can sign up for Fastcash online or by talking to a FastCash representative.
Signing up for FastCash is easy as one, two, three (or a, b, c, if you prefer):
 |
1. | |
Click "Appy Now" on the navigation bar at the top of this page. |
|
|||
| 2. | Fill out the application completely, being careful to fill in all required fields. Remember to read the special instructions for credit release information. | ||
|
|||
| 3. | Click "Submit." | ||
If you want to talk to us first, call a member of the FastCash team at 877-472-7653.
When we receive the completed application a customer of the team will call to acknowledge receipt. We can provide you with an indication of whether we can accect you as a FastCash customer within one hour. Then, upon us verifying the information you provided, we can typically begin funding the next day (if you provide us with the documents we may ask for). When your application is accepted, the account manager will welcome you to FastCash, review our procedures, send you a few initiation forms to fill out, and discuss your preferences for invoice submission and client contact. Then we go to work — for you.
Do we change the way we currently send invoices?
No. You send your current invoice to your client the way you normally would. You just need to make sure that your remit-to address is changed to
Aquent Financial Services
PO Box 414750
Boston, MA 02241-4750
Though we can sometimes make exceptions, checks should be made payable to Aquent Financial Services.
How do I submit invoice information?
In order to receive an advance, you need to submit your invoice information to us. It's easy, and takes less than a minute to do!
Simply log on to our Customer Site. (Your account manager will give you a user name and password when you becom a customer of FastCash.) Click on "Submit Invoices," choose your client from the list of clients, and submit payment terms, invoice number, and other pertinent information. Click "Submit," then "Accept Terms," and you're done!
If you are not online, you may submit invoice information by fax (see contact us) or by email. Contact your account manager for details.
Do I submit invoice information at the same time that I send the invoice to my client?
In order to receive your advance in the least amount of time, you need to submit the invoice information to us on the same day that your customer will have the invoice in hand. We cannot verify the invoice (and subsequently cannot pay you) until your client has the invoice; please allow time, then, for mail delivery. This is why we recommend emailing or faxing your client the invoice as part of your normal invoicing procedure.
We can help companies with annual revenues of between $500,000 to $60 million. The average invoice size of your business should be over $2,000.
We accept many different types of businesses, including but not limited to Professional Service firms, Recruiting and staffing companies, Information Technology firms, small manufacturers, wholesalers and distributors.
Over the years, we have worked with many kinds of clients in many different kinds of industries. Some of those clients include:
|
• | |
Time Warner |
|
|||
| • | Mattel | ||
|
|||
| • | Delta Airlines | ||
|
|||
| • | Disney | ||
|
|||
| • | Newsweek | ||
|
|
|
|
We are always looking for new industries, however...
So no matter what industry you are in, give us a call (877-472-7653). Maybe FastCash can help your business!
How are the invoices verified?
We try verify your invoice when you submit it online. Verification consists of a call to the customer confirming that the amount is correct and the invoice is payable. Our staff does its best to present us as your billing service, not as a collections or factoring company. We work closely with you to verify in a way that's most convenient for you and your customers.
Over 85% of our invoice transactions are NON-recourse; that is, there is no requirement to pay back your advance after a specific time period. Recourse is available, though, on those transactions that may be otherwise be refused for reasons of clients credit, rate, or lack of payment history.
In a non-recourse transaction, what happens if the customer doesn't pay?
For a non-recourse transaction, if a customer does not pay an invoice because of financial circumstances (foreclosure, bankruptcy, etc.), then we will assume responsibility for the debt collection. If a customer doesn't pay an invoice because of a dispute–for instance, a claim of incomplete or unsatisfactory work, miscalculation of rates, or non-compliance of contract terms–then the customer is given a reasonable amount of time (usually fourteen days) to resolve it. If the dispute is not cleared up within that time period, then the customer assumes responsibility for collection of the debt, and must reimburse Aquent Financial Services for money already paid them for that particular invoice, plus accrued fees. Reimbursement can be made with payment by check, or it may be paid from the rebates due you from your recently paid invoices.
I'm concerned about the relationship with my customer being jeopardized by a third party. What are the collection calls like?
Aquent Financial Services is dedicated to maintaining, and ultimately improving, the relationship you've established with your customers. Any calls to your customer are made by a courteous staff of trained customer-service professionals. We design our calls to sound like they are from a billing service, rather than from a collection service. Many customers feel that, because they no longer have to call their customers to ask for money, their relationship with their customers has actually improved as a result of using FastCash.
What is Aquent Financial Services?
Aquent Financial Services is a leading financier for small-businesss. FastCash, our signature service, was started in 1999 to help small businesses manage their cash flow and improve their business. We cater to various kinds of small businesses, including professional service firms, manufacturers, distributors, and wholesalers. Aquent Financial Services is a separate division of Aquent, a professional services firm specializing in IT and creative solutions. Aquent was established in 1986, and has over 50 offices in 10 countries worldwide.
Copyright Aquent 2002
 |
|